Privacy policy

Privacy Policy

Effective Date: 23 May 2026

1. Introduction Welcome to Aspirasi Electrical Trading (the "Website" or "Service"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or avail our services (Plumbing, Painting, Aircon Service, and Electrical Services).

By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Personal Information: Full name, phone number, email address, service address, and any other details you provide while booking a service.
  • Service Details: Information about the services you request (Plumbing, Painting, Aircon, Electrical Work, etc.).
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies.
  • Payment Information: We do not store your credit/debit card details. All payments are processed securely by third-party payment gateways.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your service bookings
  • Communicate with you about appointments, updates, and service delivery
  • Provide customer support
  • Send promotional offers and updates (you may opt-out anytime)
  • Improve our services and website experience
  • Comply with legal and regulatory requirements

4. Sharing of Information

We may share your information with:

  • Our professional technicians and service partners to deliver the requested service
  • Trusted third-party service providers (for payment processing, hosting, SMS notifications, etc.)
  • Government or regulatory authorities when legally required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no data transmission over the internet can be guaranteed as 100% secure.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent
  • Opt-out of marketing communications

To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Company Name: Aspirasi Electrical Trading
  • Address: Lot 3409-B, Jalan Perindustrian KB Jaya 2, Balakong Jaya 2 Tambahan, 43300 Seri Kembangan, Selangor.
  • Phone: 011-6384 7012
  • Email: aspirasielectricaltrading@gmail.com